The multibillion dollar cost of poor customer service
[Guest Post] By Nicola Brookes, Communications Manager, NewVoiceMedia, Posted on 10 January 2014
New research carried out by NewVoiceMedia, offers a compelling view of the consequences of poor customer service in the US. The results reveal that an estimated $41 billion is lost by US companies each year following a bad customer experience.
Check out this infographic to discover the real impact of poor customer service. Then download the free research report for more info and tips.
NewVoiceMedia is a leading provider of true cloud contact centre and voice solutions, enabling businesses of all sizes to deliver a personal and unique customer experience, quickly and securely.
Check out this infographic to discover the real impact of poor customer service. Then download the free research report for more info and tips.
NewVoiceMedia is a leading provider of true cloud contact centre and voice solutions, enabling businesses of all sizes to deliver a personal and unique customer experience, quickly and securely.
Source: www.newvoicemedia.com
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